Legal

Privacy Policy

Last updated: August 17, 2026

Please read this Privacy Policy carefully before using the O.T. Cooper & Company, LLC website (the “Website”) operated by O.T. Cooper & Company, LLC, a limited liability company formed in South Carolina, United States (“the Company”), as this Privacy Policy contains important information regarding your privacy and how the Company may use the information the Company collects about you.

Your access to or use of the Website is conditional upon your acceptance of and compliance with this Privacy Policy. This Privacy Policy applies to everyone, including but not limited to visitors, users, and others, who wish to access or use the Website.

By accessing or using the Website, you agree to be bound by this Privacy Policy. If you disagree with any part of this Privacy Policy, you do not have the Company’s permission to access or use the Website.

What information the Company collects and stores

The Company collects and stores the information described below that you provide through the Website:

Information collected, and how the Company uses each item
Specific piece of information	How the Company uses this information
Name	Performing services Providing customer service Responding to consumer messages Resolving disputes Sharing with service providers who support communications on the Company’s behalf
Email address	Performing services Providing customer service Responding to consumer messages Resolving disputes Verifying customer information Sharing with service providers who support communications on the Company’s behalf
Phone number	Providing customer service Responding to consumer messages Verifying customer information
Message contents	Performing services Providing customer service Responding to consumer messages Resolving disputes
IP address	Hosting the Website Detecting security incidents Protecting against malicious, deceptive, fraudulent, or illegal activity, and prosecuting those responsible for such activities Debugging to identify and repair errors
Website interaction data	Analytics Hosting the Website Detecting security incidents Debugging to identify and repair errors

The Company shares the following personal information with the following categories of third parties:

Information shared, and the categories of third parties it is shared with
Specific piece of personal information shared	Categories of third parties with whom personal information is or was shared
Name	Form and email service providers Hosting providers
Email address	Form and email service providers Hosting providers
Phone number	Form and email service providers Hosting providers
Message contents	Form and email service providers Hosting providers
IP address	Hosting providers Security services vendors
Website interaction data	Data analytics providers Hosting providers Security services vendors

The Company may disclose personal information to government or law enforcement entities when required by law, in response to a valid legal process, or to protect the rights, property, or safety of the Company, its users, or the public.

Cookies

A cookie is a small piece of data sent from a website and stored on your device by your browser. This Website has an analytics program enabled, Google Analytics 4, so this Website sets cookies and shares limited usage data with that provider to measure traffic. You can control cookies through your browser settings.

Payments and third-party services

This Website does not process payments directly, and the Company does not store payment card numbers, CVV codes, or bank account details. No payment, ordering, or booking provider is connected to this Website. If one is added later, this Privacy Policy will be updated to name it and to link to that provider’s own privacy policy, which governs the provider’s handling of your payment information.

Children’s privacy

This Website is directed to businesses and adults. It is not directed to children under 13, and the Company does not knowingly collect, use, or share personal information from children under 13. Under the Children’s Online Privacy Protection Act, an operator must obtain verifiable parental consent before collecting personal information from a child under 13, and the Company does not collect that information. The Company does not knowingly sell the personal information of children under 13, and the Company does not use that information for marketing or advertising. If the Company becomes aware that it has collected personal information from a child under 13, the Company will delete that information promptly. If a parent or guardian believes that a child under 13 has provided personal information to the Company, the parent or guardian can contact the Company at info (at) otcoopercompany.com. The Company will delete the information, direct any service provider that received the information to delete it, and complete the deletion within 30 days of confirming the request.

Analytics programs

This Website uses the following analytics program to collect information about you and your behaviors: Google Analytics 4. To learn how to opt out, please visit the website of that analytics program.

Marketing communications

If the Company sends commercial or promotional email communications, each message will include an option to unsubscribe. To opt out of marketing emails, follow the unsubscribe instructions in any commercial email or contact the Company at info (at) otcoopercompany.com. The Company will process opt-out requests within 10 business days. Opting out of marketing emails does not affect transactional communications related to your inquiry, order, or booking.

Do Not Track

Do Not Track (“DNT”) is a preference you can set on your browser to inform websites that you do not want to be tracked. The Company does not support DNT. You can either enable or disable Do Not Track by visiting the Preferences or Settings page of your browser.

Data retention and your choices

The Company keeps contact-form submissions and similar messages for as long as needed to respond to you, to provide its services, and to keep records, and then deletes them. To ask what information the Company holds about you, or to ask the Company to delete it, contact the Company at info (at) otcoopercompany.com. The Company will respond to verified requests within 30 days.

California residents

Categories of information and third parties. The tables above titled “What information the Company collects and stores” and “With whom the Company shares your personal information” identify the categories of personally identifiable information the Company collects through this Website and the categories of third parties with whom the Company shares that information.

Reviewing and changing your information. A California resident can ask what personally identifiable information the Company holds and can ask the Company to correct or update that information. To make a request, contact the Company at info (at) otcoopercompany.com. The Company will respond to a verified request within 30 days.

Do Not Track. As stated in the “Do Not Track” section above, the Company does not respond to Do Not Track signals from browsers.

Third-party tracking across websites. The Company does not authorize third parties to collect personally identifiable information about your online activities across different websites when you use this Website. The analytics program named above receives limited usage data as described in the "Cookies" section.

Changes to this section. The Company notifies California residents of material changes to this Privacy Policy by posting the updated Privacy Policy to this Website, as described in the “Changes to Privacy Policy” section. The “Last updated” date at the top of this Privacy Policy shows when the Company last revised it.

Questions

If you have any questions about this Privacy Policy, please contact the Company at info (at) otcoopercompany.com.

Changes to Privacy Policy

The Company reserves the right to amend this Privacy Policy at any time. The Company will notify you of any changes to this Privacy Policy by posting the updated Privacy Policy to this Website. The date at the top shows the most recent update.